DKV Tachomanager user guide "set up"

The DKV Tachomanager is an online service by DKV EURO SERVICE that secures and analyses the data from an analog or digital tachograph. The service is provided by a constantly accessible service center and can be used via a secured connection to the Internet. This allows you to upload the data of the tachograph from any suitable location and makes it exclusively available to you in your company. This guide is for all users of the DKV Tachomanager and describes the unique application and the daily use. There are four types of users with different responsibilities and access rights:

An Administrator is responsible for setting up other users, fleets and vehicles.
A Fleet Manager is responsible for the vehicle and driver data of his fleet.
A Service Manager is responsible for scanning and preliminary processing of the tachograph discs.
A Servicepartner is responsible for the data management of his customers.
A driver, when registered as user, can upload his own driver card data and view his own data.

An Administrator can also assume the role of the Fleet Manager, a Fleet Manager can act on behalf of the Driver. Both can act out the role of a Service Manager.

Tipps and Tricks

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What do I need for the usage of the webportal?: You need a PC connected to Internet with Windows 2000 or higher. Additionally you can use a Siemens VDO Downloadkey in connection with a card reader or an OPTAC device (combination of both devices). For scanning of analog tachograph discs you need a special modified scanner. For details please visit the hardware components helper in web shop at www.enovation-shop.com.
How do I add a driver card to a manually registered driver?: Please choose in the menu "Management/driver" the driver and "add a driver card". Please follow the instructions shown on the screen!
What to do if a driver gets a new driver card?: Please chose in menu "Management/driver" the driver, and "add a driver card". Please follow the instructions shown on screen!
Usage of multiple user rights versions.: One should allocate only one kind of right, that means either Administrator or Fleet Manager or Service Manager. In other cases it can result in display errors. This is a known bug and will be solved in a future release.
Welche Voraussetzungen sind für die Nutzung des Modul BASIC notwendig?: Die Voraussetzungen finden Sie in der Online-Hilfe unter "Einrichten BASIC/Voraussetzungen BASIC".